Book a guided demo
For restaurants comparing menu services or planning allergen rollout across venues. See a live demo menu first, or read the comparison against other QR menus.
30-minute walkthrough · No commitment
Contact Crumb
Talk to us about safer restaurant menus
Whether you need a demo, support, pricing, or rollout advice, email reaches the person who builds Crumb and we’ll point you to the right next step.
Dublin, IrelandAnswered directly, not by a call centreIrish business hours, Mon–FriDesigned to support GDPR obligations
Menus publish in English, Italian, Spanish, French, German and Portuguese · Read about Crumb
Last reviewed 3 August 2026
Ways to contact Crumb
General questions
For pricing, onboarding, partnerships, and anything that needs a human answer. More about the team.
Customer support
For current restaurants that need help with menus, QR assets, printables, or team access. Browse the guides for quick fixes.
Allergen questions
Review the allergen guide first, then see the full menu service if you need help mapping your workflow.
Specialist enquiries
Security and vulnerability reports: security@crumb.menu (see our security practices). Data-protection and GDPR requests: privacy@crumb.menu (see the privacy notice). Contracts, DPAs and terms: legal@crumb.menu.
Frequently asked
- How fast do you reply?
- Email is answered by the person who builds Crumb, during Irish business hours, Monday to Friday. We aim to reply the same or next working day, and urgent problems with a live menu come first.
- Do you offer phone support?
- We handle day-to-day support over email so every change is logged against your menu. Setup and migration calls are available as add-ons, and scheduled calls are included for Group and Enterprise rollouts.
- Do you support restaurants outside Ireland?
- Yes. Crumb is built around EU 1169/2011 allergen rules and is designed for restaurants in Ireland, the UK and the EU. Menus are published in one language on Core; the Professional plan adds extra languages from English, Italian, Spanish, French, German and Portuguese (Solo +2, Duo +3, Enterprise all six).
- Where do I report a billing issue?
- Email hello@crumb.menu with your restaurant name and we will route it to the right person and reply as quickly as we can. Payments are processed by Paddle, our merchant of record, so invoices and receipts come from Paddle.
- Can we trial Crumb on one venue first?
- Yes. Creating an account starts a 30-day free trial with every feature unlocked. No card is required and nothing is charged unless you choose a plan and authorise payment at checkout. You can add venues later from your account.
- Do you offer onboarding help?
- Yes. Self-serve onboarding is included, and one-off setup and migration add-ons are available if you would like us to import menus, tag allergens and prepare branded QR assets with you. See pricing for details.
- How do I report a security or privacy issue?
- Email security@crumb.menu for vulnerability reports and privacy@crumb.menu for data-protection requests. Our security page sets out how we handle both.